Privacy Policy

Last Updated: February 1, 2026. Zamzam Properties – Dubai, United Arab Emirates. Zamzam Properties (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with our services.

This policy applies to users in the United Arab Emirates, European Union, and other jurisdictions where data protection laws apply.

1. Who We Are

Zamzam Properties is a Dubai-based real estate service and advisory platform assisting clients with buying, selling, and investing in properties offered by RERA-registered developers and property owners.

📍 Location: Dubai, United Arab Emirates
🌐 Website: https://zamzam-properties.com

We act as a real estate intermediary/agent, not a developer or government authority.

2. Personal Data We Collect

We may collect the following personal data:

a) Information You Provide Voluntarily

• Full name
• Email address
• Phone number / WhatsApp number
• Nationality (if submitted)
• Budget preferences
• Property interests
• Messages or enquiries submitted via forms, WhatsApp, or calls

b) Automatically Collected Data

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referral sources

This data is collected through cookies and analytics tools.

3. How We Use Your Information

Your personal data may be used to:

• Respond to enquiries and requests
• Share property details, brochures, and updates
• Contact you regarding properties you expressed interest in
• Provide real estate advisory services
• Improve website performance and user experience
• Comply with legal and regulatory obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under the following lawful bases:

• Consent – when you submit a form or accept cookies
• Legitimate Interest – to respond to property enquiries and provide services
• Legal Obligation – where required under UAE law

You may withdraw consent at any time.

5. Data Sharing & Third Parties

We may share limited personal data with:

• RERA-registered developers
• Authorized real estate brokers
• CRM and communication platforms
• Analytics and advertising providers (e.g., Google Analytics)

All third parties are required to handle data securely and lawfully.

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

Data is stored securely and only accessed by authorized personnel.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal or regulatory requirements
• Resolve disputes or enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

9. International Data Transfers

Your information may be processed or stored outside your country of residence, including within the UAE. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

10. Marketing Communications

You may receive communications via phone, email, or WhatsApp only if you have provided consent.
You can opt out at any time by contacting us or using unsubscribe options where available.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

For privacy-related enquiries or data requests:

Zamzam Properties
📍 Zamzam Properties Office 212, Building A2 Business Park, Dubai South P.O. Box: 644322 Dubai, United Arab Emirates
📧 Email:info@zamzam-properties.com
Call Now: +447848114059